FAQsQ- What is the minimum fabric/trim you cut. A- One yard. Q- How do I place an order? A- Simply visit our online store and follow the directions. Q- What form of payment do you accept? A- We accept Money orders, Visa, Master Card, Discover Card, Debit Card, and Pay Pall. Q- When will I get my order? A- In stock items are shipped same day. If an item is out of stock we will call you or email you with an estimated delivery time. Q- Is your website a secure site? A- Yes Q- Can I order by phone if I am uncomfortable ordering over the internet? A- Of course, call us at 631-424-7333 Monday thru Saturday 10 am to 8 pm eastern time Q- What are the shipping charges? A- Visit Shipping and Policies for detailed information. Q- Do you ship outside the USA? A- Yes we ship all over the world. Q- What is your return policy? A- Visit Shipping and Policies for detailed information. Q- How do I cancel an order? A- Call us immediately at 631-424-7333. Email not accepted. We cannot cancel your order if the item is already cut, or shipped. Q- Do you offer sample swatches? A- We offer up to five 3"x9" color swatches free of charge, which allows you to see the actual color and texture of the fabric. You pay a non refundable fee of $4.95 for shipping and handling. In some instances color swatches will not be sufficient for seeing a full pattern in which case you can purchase a 1/4, ½, or a full one yard, the shipping cost is $4.95. Samples are shipped via first class US mail unless requested otherwise. Q- Do you offer discounts for large orders? A- Yes tell us about your desired fabric and the yardage you need we will calculate your discount. Q- Do you sell wholesale? A- Yes, full bolts only. In NYS must have tax ID number. Q- How do I get to your store? A- Call us at 631-424-7333 or click here for directions. Q- Do you have another store? A- No we operate from a single location in Huntington Station, Long Island, New York. Q- Do you accept school purchase orders? A- Yes we do. Q- Will out of stock items be available again? A- Sometimes they are not reorder able so it will not be available again. If you see something that strikes your fantasy it will be wise to purchase it immediately before it is sold. Q- I saw a fabric/trim that I like, will you always have it? A- Probably not, some prints are printed only once. For that reason realize that this maybe your only opportunity ever to purchase it. Q- Can I get a printed catalog? A- Our website is our catalog, we do not offer anything in print. Q- If I describe a fabric, can you get it? A- Only in some cases if you have the name of the vendor, pattern name, and color, we will try to find it. Q- I know the manufacturer of the fabric I want , can you get it? A- Unfortunately we cannot match fabrics with the manufacturer information. Q- How often is your website updated? A- We update our website daily. If your question is not listed please feel free to call us or email us. We will be glad to answer your questions.
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